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Press Box

MTN Uganda- Change of codes for loading airtime and checking your balance.

Release date:3/2/2015

Kampala, Uganda – 1st March 2015.

In an effort to improve the user experience of our customers, MTN has implemented the standard industry codes for loading airtime and checking balance for all Mobile voice customers in Uganda.

In line with regulatory requirements, MTN has changed the codes for loading Airtime from *155* to *130* and checking airtime balance from *156# to *131#.

These changes took effect on Sunday 1st March 2015.

MTN Chief Marketing Officer Mapula Bodibe said “these changes will ensure that we continue driving a positive customer experience”.

“The implementation means that the codes that MTN has been using since its inception in 1998 now change to the new ones, however the old codes will still be working alongside the new ones until we can ensure that all our customers have adopted to the new codes.” Mapula said.

For more information, visit www.facebook.com/MTNUG


About MTN Uganda
Launched in 1998, MTN Uganda is the leading communications operator in Uganda, offering Mobile and Fixed telecommunications, Mobile Money Services and Internet Service Provisioning. As of 31 March 2014, MTN Uganda recorded 9.5 million subscribers across Uganda. Visit us at www.mtn.co.ug and for our football fans www.mtnfootball.com. Customers can also follow us on www.youtube.com/mtnug and www.twitter.com/mtnug for assistance.

About the MTN Group
Launched in 1994, the MTN Group is a leading emerging market operator, connecting subscribers in 22 countries in Africa, Asia and the Middle East. The MTN Group is listed on the JSE Securities Exchange in South Africa under the share code: “MTN.” As of 31 March 2014, MTN recorded 210.1 million subscribers across its operations in Afghanistan, Benin, Botswana, Cameroon, Cote d’Ivoire, Cyprus, Ghana, Guinea Bissau, Guinea Republic, Iran, Liberia, Nigeria, Republic of Congo (Congo Brazzaville), Rwanda, South Africa, Sudan, South Sudan, Swaziland, Syria, Uganda, Yemen and Zambia. More info on www.mtn.com